There are plenty of auto repair shops around Philadelphia, PA, but when you need repairs or even regular maintenance, which one should you use? There are plenty of shops that would “take you to the cleaners” if they could. You’ve heard horror stories about shops telling customers they need work done when they really don’t. Or worse yet, shops that do repairs only to have the same thing break down and strand their customer on the road. The last thing you want is to be one of those customers. To avoid a faulty business, make sure any auto repair shop you use has the following items.
1. A Nice Waiting Room
This might sound strange because auto repair shops are going to be dirty, but the waiting room doesn’t have to be! If the auto repair shop has a nice waiting room, you know they care about their customers. Perhaps they have clean chairs, free Wi-Fi, and a beverage station or other items to help you get comfortable. You don’t want to wait there all day, but when you have an hour to kill, it’s nice to know you will be comfortable; they care enough about their customers to give them a nice place to wait.
2. Certification
You also need to know that the auto repair shop is certified. See how things are set up in their shop when you stop by and ask to see certification and paperwork on the mechanics that work there. If they won’t show you or can’t show you, you should move on. You only want to work with a shop that has the proper certification.
3. Good Reviews
Once you’ve seen the shop in person, you can look up what others have to say about it online. You want to find good reviews about the auto repair shop (and not just on their website). Look at sites like the Better Business Bureau and simply search the shop’s name and reviews to find information outside of what they provide. This will be a true test to what their past customers think about their services.
4. A Nice Website
Every business has a website these days. When you need information on an auto repair shop in Philadelphia, you should be able to find it online. How much do they charge for oil changes? Do they do brake repair? You should be able to find a list of services, their contact information, and anything else you need on a nice-looking website.
If you find an auto repair shop that passes all of these tests, give them a try! You can start with something small like an oil change and go from there. That way, when you need larger repairs, you’ll have somewhere you can trust. Schafer’s Auto Center is here to help you with all of your car repair and maintenance needs. Call us at 215-755-1270 to speak with our friendly representatives or stop by and see us at 1924 S Columbus Blvd, Philadelphia, PA 19148.
