People in the industry of auto repair in Philadelphia, PA seem to get a bad name because it seems as if everyone has encountered a bad experience with a car repair at some point or another. When you need repairs, you want to know that you are using honest, experienced professionals who will do the job well and tell you what you need to know without any exaggerations.
Yes, there are some bad auto shops out there. They might tell you something major is wrong when it’s really something minor, just to get more money out of you. They might try to get you to change air filters when you get an oil change, even if they don’t really need it. They might make repairs seem more complicated than they are to ratchet up the labor charges. None of that is okay.
But as someone who has to have a vehicle—and maybe doesn’t know that much about auto repair, how can you tell the difference? You might feel at the mercy of the auto shop because you don’t know what your vehicle needs or doesn’t need. Here are some tips to help you with the details, whether you know much about your car or not.
1-Never Feel Bad About Second Opinions
If you are getting a weird feeling about the repairs the auto shop is telling you that you need, don’t hesitate to get a second opinion. If they are telling you that your brakes are about to completely fail when you haven’t even heard a single squeal, take the vehicle to another shop and see what they say. If that shop says the exact same thing as the other shop, then you know you have professionals you can trust in both shops. If they say the brakes need new pads, but not yet, then you know never to return to the first shop. You can’t trust them.
2-Research Reputation
Before you go into the auto repair shop, to begin with, research their reputation online and see what other clients have said about their experiences. Read reviews outside their websites and check in with the rating on the Better Business Bureau website. If you see that they have lots of happy customers who really trust them, you know that you are going to be able to trust them as well. Reputation can say a lot about the company and what you can expect from them.
It can be hard to feel anything but leery with professionals in auto repair in Philadelphia, PA if you have ever had a bad experience or even know someone who has. At Schafer’s Auto Center, we understand your concern and we make it our goal to gain your trust by giving you the best service you can find. We never tell customers something is wrong with their vehicle unless it really is. We only recommend repairs we would do on our own vehicles. We’ll even show you exactly what is wrong so you can see it with your own eyes.
